A Partner You Can Rely On
Grow Your E-commerce Business Across the Middle East
At Lofty Service, From sourcing products to collecting cash on delivery, we help brands grow smoothly across 8 thriving markets with zero operational complexity.
Join 1500+ Sellers who Trust Us around the world
With over 15 years of experience, LoftyService helps you expand and sell across the Middle East, offering premiere services and hot selling LoftyDrop products
+1000
Satisfied client
+10K
daily orders
9
WAREHOUSES
+100M$
TRansactions
Our Services
Seamless Solutions from A to Z
We manage every step, from sourcing to COD collection, and guarantee a smooth delivery experience for your customers.
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Product Sourcing
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Shipping
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Warehousing
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Order Confirmation
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Delivery
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COD Collection
Efficient Sourcing with Quality Assurance
Our experienced sourcing team will help you find your products directly from trusted manufacturers in China or Turkey, ensuring top notch quality and affordable prices. We guarantee a free quality check to make sure every piece meets high standards before it reaches your customers.
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Why Choose Us?
Unbeatable Advantages for Your Growth
Account manager
Account manager
Our Team Make Sure Work one-on-one with an experienced account manager who understands the e-commerce landscape and tailors strategies specifically for you. With a dedicated professional by your side, navigating growth becomes effortless and guided.
Learn MoreSupport team
Support team
Our 24/7 support team offers swift, multilingual assistance to resolve issues on the spot. No matter where you are, our team is just a message away, ensuring your operations stay seamless.
Learn MoreWeb Application
Web Application
Manage everything from order tracking to performance insights on a single, easy-to-use platform. Our application puts control at your fingertips, empowering you to make data-driven decisions that drive growth, even on the go.
Learn MoreFinancing plans
Financing plans
Gain the financial freedom to grow with ease. From stock purchasing support to quick cash flow access, our flexible financing ensures you can focus on scaling your business without financial barriers.
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We help you access 8 growing markets
Making COD process simple and profitable across the Middle East
Use the tabs to see specific locals
Start Your E-Commerce Journey with us
Learn, Grow, and Succeed with LoftyService Academy.
Take your first steps into your e-commerce journey or level up your skills with LoftyService Academy. Join our free courses, led by experts, that offer easy-to-follow lessons, practical tips, and flexible learning to help you build and grow your online business.
Register Now
Our News
Our service also offers workshops and events where clients can learn more and connect with others in similar industries.
Power Presence in Social Media
Follow us on all social media to stay know any news
Many clients from different fields are satisfied with our service
Over 50+ reviews that rated Loftyervice 4.9/5 stars
Soulaiman Stitou
E-commerce expert
Before partnering with Loftycall we had a lot of trouble managing our E-commerce business, they solved our biggest problems, increased our sales and maximizing our profit. highly recommended"
Soulaiman Stitou
E-commerce expert
Before partnering with Loftycall we had a lot of trouble managing our E-commerce business, they solved our biggest problems, increased our sales and maximizing our profit. highly recommended"
Soulaiman Stitou
E-commerce expert
Before partnering with Loftycall we had a lot of trouble managing our E-commerce business, they solved our biggest problems, increased our sales and maximizing our profit. highly recommended"
Frequently Asked Questions
Discover answers to the most common questions about our services.
What is LoftyService, and how does it support e-commerce businesses?
At LoftyService, we’ve got your back as your trusted e-commerce partner. Since 2019, we’ve been helping businesses across the MENA region by taking care of everything from product sourcing, imports, order confirmations, warehousing, delivery, to COD collection, so you can focus on growing your business.
Can I use LoftyService for international operations?
Yes, our platform supports businesses operating in 8 countries in the Middle East : Iraq, Saudi Arabia, Qatar, UAE, Bahrain, Kuwait, Jordan, Oman
Are there any fees I have to pay to use LoftyService?
No, you can use LoftyService completely free with no hidden fees.
How do I contact support if I have questions?
You can reach us on WhatsApp Monday to Friday, 9 AM to 6 PM (GMT+1), and on Saturdays from 9 AM to 1 PM (GMT+1). Feel free to get in touch at these numbers:
- Morocco: +212 6 6300 6061
- UAE: +971 58 517 2706
- Turkey: +90 553 110 30 30
- KSA: +966 55 090 6615
Can I integrate my store with my LoftyService account ?
Yes, you can integrate your store with LoftyService using platforms like Shopify, WooCommerce, or Google Sheets… etc.
How do I submit a product sourcing request?
Log in to your account, navigate to "Sourcing," and provide detailed information about the product you're looking for, our expert team will find you the right product with the best quality and price in the market either in china or turkey.
What is the expected time frame for sourcing a product?
Product sourcing typically takes 48 hours to give you a response.
What’s the minimum order quantity for sourcing products?
The minimum order is usually 100 pieces, but for some products, it can be less depending on the price.
How can I track my orders?
You can track your orders by using the Order Timeline option in our web app dashboard to view real-time updates of order statuses.
Is warehousing included in my subscription plan?
Yes, LoftyService offers free warehousing as part of our fulfillment services.
Where are your warehouses located ?
We are located in all MENA region countries : Iraq, Saudi Arabia, Qatar, UAE, Bahrain, Kuwait, Jordan, Oman.
Can I get real-time updates on my inventory?
You can check the “Inventory” section to track your initial stock and get real-time updates of your current stock quantity.
Are there any upfront fees to start with LoftyService?
No, you can start using LoftyService without any subscription fees.
Will the price remain the same even if the order is not delivered?
No, we have flexible prices depending on the delivered and returned orders.
How are my profits transferred to me?
Profits are transferred every 15 days, directly to your registered bank account. Soon, this will be reduced to 7 days.
Are there any financing options available?
Yes, we can provide different financing options for stock and advertising.
What payment methods does LoftyService accept?
We accept payments through Wise, Payoneer, UAE banks, and most other major banks.
Can LoftyService handle order confirmation for my business?
Yes, our team manages the entire order confirmation process to save you time.
How does LoftyService handle customers who are difficult to reach?
We make every effort to reach your customers by calling up to 18 times at different times of the day, to maximize the chances of confirming their orders.
What are the delivery time frames?
Delivery times vary by region but typically range from 2-5 business days.
Do you offer cash-on-delivery (COD) services?
Yes, LoftyService specializes in COD to support businesses in regions where this is the preferred payment method.
Do you offer prepaid orders or only COD services ?
Yes, we offer both services.
Where can I ship my orders from?
We have warehouses in every country we operate in (Qatar, Saudi Arabia, Oman, UAE, Bahrain, Koweit, Iraq, Jordanie), so you can easily ship orders directly from the same country you're selling in.
How does LoftyService assist with customs clearance?
Our logistics team handles all customs processes, ensuring smooth delivery of your goods.
Do I need a registered business to use LoftyService?
No, individuals can also use our services
Is VAT applicable between GCC countries?
In the GCC territory when shipping internationally from UAE VAT is 15%, and from KSA there is no VAT. For domestic shipping VAT is included in the shipping cost.
Ready
Whether you're just starting out or looking to deepen your knowledge, we offer free courses to guide you every step of the way.